Last updated: September 2026
AA&I Lead Monitor is an internal tool built for Arkansas Accident & Injury (AA&I) staff. It is not a public application and is not offered to the general public.
This application requests read-only access to a single Gmail inbox
belonging to AA&I staff, using Google's
gmail.readonly scope. It reads incoming emails from one
specific, known sender that delivers accident report data used for
AA&I's lead-intake process. It does not send email, does not modify or
delete any email, and does not access any other Google account data
(contacts, calendar, drive, etc.).
Information extracted from these specific emails (names, contact numbers, addresses, and accident report details already contained in the source emails) is stored in a private database accessible only to authorized AA&I staff. This data is used solely to help AA&I staff contact and assist accident victims who may be eligible for medical referral services. It is not sold, shared with third parties, or used for advertising.
Records with no client activity are periodically archived. Data is retained only as long as reasonably necessary for AA&I's internal lead-management purposes.
Only AA&I staff members with authorized credentials can access the stored data. No external parties are given access.
Questions about this application or its data handling can be directed to the AA&I support contact associated with this project.